Refund Policy

Our Policy for Returns and Refunds

If you want a refund after purchasing cards from use, you can claim it under only the conditions below. Anything other than these situations will not be considered to be a suitable condition to give a refund.


  1. If the payment is in authorised status and not received. In that case, if we haven’t sent the card yet, you’ll get refund if you claim.
  2. If the refund is claimed within 3-7 days after getting the card.
  3. You can’t claim refund if the product/service is valid delivered.
  4. Claiming refund is valid only for specific order, not the whole bunch that you’ve ordered (if any).
  5. For preloaded card services, the refund policy won’t be valid. But in some cases, we offer 50% refund.
  6. Only the price will be refunded if the claim is valid. No processing fee will be refun
  7. You’ll get the refund after checking the details. So, have patience.
  8. We consider refund based on order type.
  9. If you send someone from the wallet, even if it is a mistake, it can’t be reversed.
  10. If you withdraw fund from your wallet, it can’t be reversed.
  11. Refund will be sent to your account fund. We don’t use any payment method to refund any amount.
  12. Processing fee or transaction fee related to wallet won’t be replaced.

If you don’t understand any point, feel free to knock us. We are always here for you. Don’t dispute any transection before contacting us. We believe in good relationship with clients. So, we try to keepawayany misconduct between our clients and us. Your kind support is always appreciated.

1I'm an International customer, have you received my returned items?
Once our distribution center has got your arrival, we'll email you to tell you your discount has been issued. It would then be able to take 5-10 working days for the assets to show up in your record. On the off chance that you've returned more than one request in a similar bundle, please permit up to 24 hours for all backed things to be prepared. The time it takes for your bundle to contact us shifts relying on where you are returning it from.
2What is your International Returns Policy?
Once our distribution center has got your arrival, we'll email you to tell you your discount has been issued. It would then be able to take 5-10 working days for the assets to show up in your record. On the off chance that you've returned more than one request in a similar bundle, please permit up to 24 hours for all backed things to be prepared. The time it takes for your bundle to contact us shifts relying on where you are returning it from.
3How can I get a new returns note?
Once our distribution center has got your arrival, we'll email you to tell you your discount has been issued. It would then be able to take 5-10 working days for the assets to show up in your record. On the off chance that you've returned more than one request in a similar bundle, please permit up to 24 hours for all backed things to be prepared. The time it takes for your bundle to contact us shifts relying on where you are returning it from.
4What should I do if my order hasn't been delivered yet?
Once our distribution center has got your arrival, we'll email you to tell you your discount has been issued. It would then be able to take 5-10 working days for the assets to show up in your record. On the off chance that you've returned more than one request in a similar bundle, please permit up to 24 hours for all backed things to be prepared. The time it takes for your bundle to contact us shifts relying on where you are returning it from.
5I'm an International customer. How do I return something to you?
Once our distribution center has got your arrival, we'll email you to tell you your discount has been issued. It would then be able to take 5-10 working days for the assets to show up in your record. On the off chance that you've returned more than one request in a similar bundle, please permit up to 24 hours for all backed things to be prepared. The time it takes for your bundle to contact us shifts relying on where you are returning it from.